1. Return & Exchange Period
We offer a 30-day no-questions-asked return and exchange policy. If you are not satisfied with your purchase for any reason, you can return it for a refund or exchange it for another item within 30 days of receipt.
2. Conditions for Return & Exchange
- Products must be returned unused and in their original packaging.
- Ensure that you contact us for return instructions before sending any products back.
- Items returned without prior contact may not be accepted.
3. Defective or Incorrect Products
If you receive a defective or incorrect product, we will cover the costs of both return and replacement shipping. Please contact us immediately to arrange for the return and replacement of such items.
4. Returns Due to Customer’s Reason
If the return or exchange is due to reasons other than a defect or incorrect product (e.g., change of mind), the customer will be responsible for the return shipping costs.
5. Refund Process
Refunds are processed within three business days after we receive and inspect the returned item(s). The refund will be issued to the original method of payment in 5 business days.
6. Contact Information
For any queries or to initiate a return, please contact us at:
- Email: [email protected]
- Phone: (970) 360-0255
- Address: 7669 Newton St, Westminster, CO 80030
We aim to make your return or exchange as smooth as possible.